Help & Frequently Asked Questions:

* Contact Us
* Shipping Cost
* Charges
* Delivery & Availability
* Cancellations, Returns & Refunds
* Personal Information
* Time Zone & Date Format
* Checkout & Cookies

Corpseclothing.com is managed by Paridae Ltd, the products are sourced, shipped and you are billed directly by Backstreet Merchandise Ltd.

All prices are inclusive of VAT (Value Added Tax)
VAT Number GB 549 0485 22.

Contact Us

You can contact us in a number of ways:

Post and Phone:

Customer Services, Order Enquiries CorpseClothing.com Backstreet Intl Merchandise 4th Floor 10 Greenland Street Camden London NW1 0ND Tel: +44 (0)20 7428 1799

Business, Adverting And General Website Enquiries CorpseClothing.com (Web Enquires Only) Paridae Ltd T.C Dolmans Industrial Estate 29-37 Broad Street Bilston Wolverhampton WV14 0UA Tel: +44 (0)1902 567 554 * No merchandise is stored at the above address. Business enquiries and advertising queries should be directed to the emails below. Are you in a band? Do you need some merchandise? Do you want to sell your gear on this website? And your own online merchandise store? Then contact

North America CorpseClothing.com Backstreet Intl Merchandise 520 Eighth Avenue 20th Floor New York, NY 10018 USA +1 212 563 1545

Shipping Costs

Out shipping charges are based on location, item weight and quantity. If you order multiples of the same product type then the first item will be charged at full shipping price the following items of that type will be charged at half the shipping price.

Charges

WE WILL CHARGE YOUR CARD AS SOON AS YOU HAVE SUBMITTED YOUR ORDER.

Delivery & Availability

As we offer the largest selection of music merchandise on the internet, we are constantly being asked if a product is in stock or how soon it will be available.



Typically we quote upto 20 working days but 80% of orders are shipped well before this time, our service is continually improving and Christmas 2008 saw a 25% increase in items shipped within a week.

Cancellations, Returns & Refunds

Customers have a cooling off period in which they can withdraw from the contract for any reason. The cooling off period begins as soon as the order has been made, and ends 7 days after the receipt of the goods.

Customers have the right to cancel the contract at any time up to 7 working days starting the day after delivery for unwanted goods.

Goods will be refunded or exchanged for different sizes/designs/products (providing they are the same price as the goods being returned), as long as we are informed of the action required by the customer/receive the items within the timeframe stated above.

Please send returns to one of the addresses below (unless you have been informed that you will be sent pre-paid packaging in which you can return the goods). You must include a note stating your name, order number, email address and what action you require us to take. You will be notified via email when we receive the goods) and no action will be taken by us until then.

Returns & Refunds UK, Europe and the Rest Of the World.

Corpseclothing.com
Backstreet Intl Merchandise Ltd.
4th Floor, 10 Greenland Street
Camden
London NW1 0ND
United Kingdom

Returns & Refunds North America.

Corpseclothing.com
Backstreet Intl Merchandise
520 Eighth Avenue
20th Floor
New York, NY
10018
USA

Personal Information

Your personal information will only be used for billing and shipping reasons. If you have selected to receive our newsletter then you will receive an the email newsletter informing you of new products and artists. Your payment details are removed as soon as your order has been processed.

Time Zone & Date Format

Time is formatted to GMT

Date is formatted as DD/MM/YYYY or DD/MMM/YYYY

Checkout & Cookies

To use this website successfully you require the activation of cookies for our website:

1. corpseclothing.com

If you are unfamiliar with allowing a website to use cookies then you can follow these graphical steps. This will allow the website you are using to add items to the shopping cart as you will not be able to proceed without this feature.

The most popular browser used for this website is Internet Explorer so the following graphical steps are created using that browser.

Step 1

Select your browsers internet options.

Step 2

Select the browsers Privacy tab.

Step 3

At the bottom of this panel you will see a section titled "Web Sites" select the "Edit" input button.

Step 4

In the editable area add the two domain names listed above excluding www. suffixes to represent the graphical window below.